Terms & Conditions

Last Updated: August 2026

Welcome to Shine On. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About Shine On

Shine On is an imitation jewellery brand based in Tirupati, Andhra Pradesh, offering bridal jewellery, bridal rental sets, temple jewellery, antique jewellery, AD/Kundan jewellery, and daily wear jewellery.

2. Products

• All jewellery sold through Shine On is imitation/fashion jewellery unless specifically mentioned otherwise.
• Product images are provided for representation purposes. There may be slight variations in colour, finish, size, or appearance due to photography and screen settings.
• Product availability may change without prior notice.
• Customers are encouraged to review the product description and images carefully before placing an order.

3. Pricing

• All product prices displayed on the website are subject to change without prior notice.
• Shine On reserves the right to correct pricing or product information errors.
• Any applicable delivery charges or other charges will be displayed during the checkout process.

4. Orders

• An order is considered confirmed after successful order placement and payment confirmation, where applicable.
• Shine On reserves the right to cancel an order in cases such as product unavailability, incorrect pricing, suspected fraudulent activity, or other unforeseen circumstances.
• Customers may be contacted using the information provided during checkout if clarification is required.

5. Payments

• Customers must provide accurate payment and billing information.
• Orders will be processed after successful payment confirmation.
• Shine On is not responsible for delays caused by payment gateway or banking issues outside its control.

6. Shipping & Delivery

• Orders will be shipped to the address provided by the customer during checkout.
• Delivery times may vary depending on the customer’s location, courier availability, weather, holidays, and other circumstances.
• Customers are responsible for providing a complete and accurate delivery address and contact number.
• Shine On is not responsible for delays resulting from incorrect address information provided by the customer.

7. Bridal Rental Jewellery

For rental jewellery, additional terms may apply depending on the rental product and booking.

• Rental availability must be confirmed before booking.
• Rental duration, rental charges, security deposit, return date, and other applicable conditions will be communicated before confirmation.
• The jewellery must be returned in the same condition in which it was provided, subject to normal handling.
• Customers may be responsible for loss, missing items, or significant damage to rental jewellery.
• Late returns may attract additional charges where applicable.

8. Jewellery Care

To maintain the appearance and finish of imitation jewellery:

• Keep jewellery away from water, perfumes, lotions, and other chemicals.
• Avoid wearing jewellery while bathing, swimming, or exercising.
• Store jewellery in a dry place when not in use.
• Handle jewellery carefully to avoid scratches, breakage, or damage.

Shine On cannot guarantee that jewellery will remain free from tarnishing or changes in appearance over time, as these can depend on usage, storage, moisture, chemicals, and individual skin conditions.

9. Returns, Exchanges & Refunds

• Return, exchange, and refund eligibility may vary depending on the product.
• Customers should contact Shine On as soon as possible if they receive a damaged, incorrect, or defective item.
• Products may need to be returned in their original condition and packaging.
• Items that have been used, damaged, altered, or mishandled may not qualify for return or exchange.
• Refunds, where applicable, will be processed according to Shine On’s applicable refund policy and the original payment method where possible.

10. Cancellation

Order cancellation requests should be made as soon as possible after placing an order.

Once an order has been dispatched, cancellation may not be possible. Any applicable cancellation charges or refund conditions will be communicated to the customer.

11. Customer Information

Customers are responsible for providing accurate information, including:

• Name
• Phone number
• Email address, where applicable
• Billing address
• Shipping address

Shine On may use this information to process orders, communicate regarding purchases, and provide customer support.

12. Intellectual Property

All website content, including the Shine On name, logo, photographs, graphics, text, product descriptions, and other materials, belongs to Shine On or its respective content providers.

No content may be copied, reproduced, modified, or used commercially without prior written permission.

13. Website Availability

Shine On makes reasonable efforts to keep the website available and information accurate. However, temporary interruptions may occur due to maintenance, technical problems, hosting issues, or circumstances beyond our control.

14. Limitation of Liability

Shine On will not be responsible for indirect or unforeseen losses arising from the use of the website or products, to the extent permitted by applicable law.

15. Changes to These Terms

Shine On reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective once published on this page.

Customers are encouraged to review this page periodically.

16. Contact Us

For questions regarding these Terms & Conditions, orders, products, or rental jewellery, please contact us:

Shine On
Tirupati, Andhra Pradesh
Phone: 6303335679
Instagram: @shineonbymadhu

By using this website and placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.