Privacy Policy

Last Updated: August 2026

At Shine On, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our jewellery products. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect information such as:

• Name
• Phone number
• Email address, where provided
• Billing address
• Shipping address
• Order and purchase details
• Payment-related information required to process transactions
• Messages, enquiries, or other information you voluntarily provide

We only request information that is reasonably necessary to provide our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange delivery of purchased products
• Communicate with you regarding your orders
• Respond to enquiries and customer-support requests
• Process returns, exchanges, refunds, or rental-related requests
• Improve our website, products, and customer experience
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

Shine On does not intentionally store your complete debit card, credit card, UPI, or banking credentials on its own website servers. Payment information may be handled directly by the relevant payment service provider according to its privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

• Keep your shopping cart and session active
• Remember certain preferences
• Understand how visitors use our website
• Improve website performance and functionality

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, such as:

• Payment processors
• Courier and delivery partners
• Website hosting and technical service providers
• Service providers assisting with website operations
• Government authorities or legal bodies when required by law

Only information reasonably necessary for the relevant service should be shared.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based system can be guaranteed to be completely secure. Customers should also take reasonable precautions when using online services, including keeping account credentials confidential.

7. Third-Party Websites

Our website may contain links to third-party websites or social-media platforms, including Instagram.

Shine On is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

8. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If we become aware that personal information has been provided by a child in circumstances where it should not have been collected, we may take reasonable steps to delete such information.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Complete transactions
• Provide customer support
• Maintain business and transaction records
• Resolve disputes
• Meet legal, tax, accounting, or regulatory obligations

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Ask questions about how your information is being used

Requests may be subject to applicable legal requirements and reasonable verification.

11. Changes to This Privacy Policy

Shine On may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Shine On
Tirupati, Andhra Pradesh
Phone: 6303335679
Instagram: @shineonbymadhu

By using the Shine On website, you acknowledge that you have read and understood this Privacy Policy.

This is general website privacy-policy content and should be reviewed against the actual WooCommerce setup, payment providers, analytics/cookies, and applicable Indian legal requirements before publication.